Refund policy

We want you to be happy with your purchase. If you're not satisfied, here’s how we can help:

1. Non-Returnable Items

Custom or personalized items, sale items, and intimate goods are final sale and not eligible for return.

2. Returns

For all other non-personalized items, we accept returns within 14 days of delivery. To be eligible, the item must be unused, in the same condition you received it, and in the original packaging.

3. Refunds

Once your return is received and inspected, we will notify you. If approved, your refund will be processed back to your original payment method.

4. Exchanges

We only replace items if they are defective or damaged. Contact us to initiate an exchange.

5. Shipping Costs

Return shipping is the buyer’s responsibility unless the item was defective or incorrect